/* ============ 支持中心 FAQ ============ */
.page-faq {
  --faq-gold-soft: rgba(212, 175, 55, .14);
  --faq-gold-line: rgba(184, 150, 62, .4);
  --faq-navy-fill: #1E3A5F;
  color: var(--v-ink);
  font-family: var(--v-font-body);
  line-height: 1.72;
  overflow-x: hidden;
}

/* —— Hero 首屏 —— */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  padding: 32px 20px 80px;
  background: linear-gradient(152deg, var(--v-ink) 0%, var(--v-navy) 62%, rgba(212, 175, 55, .18) 140%);
  color: var(--v-white);
}
.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  width: 340px;
  height: 340px;
  border: 1px solid rgba(212, 175, 55, .4);
  border-radius: 50%;
  right: -130px;
  top: -96px;
  pointer-events: none;
}
.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  left: 0;
  right: 0;
  bottom: 12px;
  height: 26px;
  background: linear-gradient(92deg, rgba(212, 175, 55, .68) 0%, rgba(212, 175, 55, 0) 78%);
  clip-path: polygon(0 0, 100% 16%, 100% 100%, 0 68%);
  pointer-events: none;
  z-index: 0;
}
.page-faq .faq-hero-wrap {
  position: relative;
  z-index: 1;
  max-width: 1180px;
  margin: 0 auto;
}
.page-faq .faq-hero .breadcrumbs {
  margin-bottom: 26px;
}
.page-faq .faq-hero .breadcrumb-list .breadcrumb-link,
.page-faq .faq-hero .breadcrumb-list .breadcrumb-current {
  color: rgba(255, 255, 255, .78);
}
.page-faq .faq-hero .breadcrumb-item + .breadcrumb-item::before {
  color: rgba(212, 175, 55, .75);
}
.page-faq .faq-hero .breadcrumb-list .breadcrumb-link:hover {
  color: var(--v-gold);
}
.page-faq .faq-hero-grid {
  display: grid;
  gap: 30px;
}
.page-faq .faq-hero-copy {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
}
.page-faq .faq-hero-kicker {
  margin: 0 0 12px;
  font-size: .72rem;
  font-weight: 600;
  letter-spacing: .3em;
  text-transform: uppercase;
  color: var(--v-gold);
}
.page-faq .faq-hero h1 {
  font-family: var(--v-font-display);
  font-weight: 400;
  font-size: clamp(2rem, 6vw, 3.2rem);
  line-height: 1.14;
  letter-spacing: .02em;
  color: var(--v-white);
  margin: 0 0 18px;
  max-width: 13em;
}
.page-faq .faq-hero-lead {
  max-width: 63ch;
  margin: 0 0 26px;
  font-size: .95rem;
  line-height: 1.8;
  color: rgba(245, 240, 230, .92);
}
.page-faq .faq-hero-stats {
  margin: 0;
  padding: 16px 0 0;
  border-top: 1px solid rgba(212, 175, 55, .42);
  display: flex;
  flex-wrap: wrap;
  gap: 16px 34px;
  width: 100%;
}
.page-faq .faq-hero-stats > div {
  display: flex;
  flex-direction: column;
  gap: 2px;
}
.page-faq .faq-hero-stats dt {
  font-size: .66rem;
  letter-spacing: .16em;
  text-transform: uppercase;
  color: rgba(255, 255, 255, .62);
}
.page-faq .faq-hero-stats dd {
  margin: 0;
  font-size: 1.2rem;
  font-weight: 700;
  color: var(--v-gold);
  font-variant-numeric: tabular-nums;
}
.page-faq .faq-hero-media {
  position: relative;
  margin: 0;
}
.page-faq .faq-hero-media::before {
  content: "";
  position: absolute;
  inset: 12px -8px -8px 12px;
  border: 1px solid rgba(212, 175, 55, .52);
  pointer-events: none;
}
.page-faq .faq-hero-img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

/* —— 正文与目录框架 —— */
.page-faq .faq-body {
  padding: 0;
}
.page-faq .faq-body-wrap {
  max-width: 1180px;
  margin: 0 auto;
  padding: 56px 20px 80px;
  display: grid;
  gap: 40px;
}

.page-faq .faq-toc {
  border-left: 1px solid var(--v-gold-dark);
  padding: 10px 0 18px 20px;
}
.page-faq .faq-toc-eyebrow {
  margin: 0 0 18px;
  font-size: .7rem;
  font-weight: 700;
  letter-spacing: .24em;
  text-transform: uppercase;
  color: var(--v-gold-dark);
}
.page-faq .faq-toc-list {
  list-style: none;
  margin: 0 0 26px;
  padding: 0;
  display: flex;
  flex-direction: column;
}
.page-faq .faq-toc-list li + li {
  border-top: 1px solid var(--faq-gold-line);
}
.page-faq .faq-toc-list a {
  display: flex;
  align-items: baseline;
  gap: 10px;
  padding: 11px 0;
  text-decoration: none;
  color: var(--v-ink);
  font-weight: 500;
  transition: color .14s;
}
.page-faq .faq-toc-list a:hover {
  color: var(--v-gold-dark);
}
.page-faq .faq-toc-num {
  font-family: var(--v-font-display);
  font-size: .82rem;
  color: var(--v-gold-dark);
  width: 1.6em;
}
.page-faq .faq-toc-note {
  margin: 0 0 20px;
  font-size: .84rem;
  line-height: 1.75;
  color: var(--v-navy);
  background: var(--faq-gold-soft);
  border-left: 2px solid var(--v-gold);
  padding: 14px 14px 14px 16px;
}

.page-faq .faq-main {
  min-width: 0;
}

/* —— 分区标题结构 —— */
.page-faq .faq-section {
  scroll-margin-top: calc(var(--v-header-height) + 20px);
}
.page-faq .faq-section + .faq-section {
  margin-top: 64px;
  padding-top: 44px;
  border-top: 1px solid var(--v-gold-dark);
}
.page-faq .faq-section-head {
  margin-bottom: 28px;
}
.page-faq .faq-section-kicker {
  margin: 0 0 8px;
  font-size: .7rem;
  font-weight: 700;
  letter-spacing: .24em;
  text-transform: uppercase;
  color: var(--v-gold-dark);
}
.page-faq .faq-section-head h2 {
  margin: 0 0 8px;
  font-family: var(--v-font-display);
  font-weight: 500;
  font-size: clamp(1.55rem, 3vw, 2.1rem);
  line-height: 1.2;
  color: var(--v-ink);
}
.page-faq .faq-section-head .marginal-note {
  font-size: .82rem;
  font-style: italic;
  color: var(--v-navy);
}

/* —— 热门问题 —— */
.page-faq .faq-hot-list {
  display: grid;
  gap: 14px;
}
.page-faq .faq-hot-item {
  display: block;
  text-decoration: none;
  background: var(--v-white);
  border: 1px solid var(--faq-gold-line);
  border-left: 3px solid var(--v-gold);
  padding: 18px 18px 20px;
  transition: box-shadow .16s, transform .16s, border-color .16s;
}
.page-faq .faq-hot-item:hover {
  border-color: var(--v-gold-dark);
  box-shadow: var(--v-shadow);
  transform: translateY(-2px);
}
.page-faq .faq-hot-index {
  display: inline-block;
  margin-bottom: 6px;
  font-family: var(--v-font-display);
  font-size: .82rem;
  color: var(--v-gold-dark);
}
.page-faq .faq-hot-q {
  display: block;
  margin-bottom: 4px;
  font-weight: 700;
  color: var(--v-ink);
  line-height: 1.45;
}
.page-faq .faq-hot-a {
  display: block;
  font-size: .86rem;
  line-height: 1.6;
  color: var(--v-navy);
}

/* —— 折叠面板 —— */
.page-faq .faq-acc-list {
  display: flex;
  flex-direction: column;
  border-top: 1px solid var(--v-gold-dark);
  border-bottom: 1px solid var(--faq-gold-line);
}
.page-faq .faq-acc {
  background: var(--v-white);
}
.page-faq .faq-acc[open] {
  background: var(--v-ivory);
}
.page-faq .faq-acc + .faq-acc {
  border-top: 1px solid var(--faq-gold-line);
}
.page-faq .faq-acc summary {
  position: relative;
  list-style: none;
  cursor: pointer;
  padding: 18px 54px 18px 14px;
  font-size: .95rem;
  font-weight: 600;
  line-height: 1.5;
  color: var(--v-ink);
  transition: color .14s;
}
.page-faq .faq-acc summary::-webkit-details-marker {
  display: none;
}
.page-faq .faq-acc summary:hover {
  color: var(--v-gold-dark);
}
.page-faq .faq-acc summary:focus-visible {
  outline: 2px solid var(--v-gold);
  outline-offset: -4px;
}
.page-faq .faq-acc summary::before {
  content: "";
  display: inline-block;
  width: 7px;
  height: 7px;
  margin-right: 12px;
  background: var(--v-gold);
  transform: translateY(-2px);
}
.page-faq .faq-acc summary::after {
  content: "+";
  position: absolute;
  top: 50%;
  right: 16px;
  transform: translateY(-50%);
  font-size: 1.35rem;
  font-weight: 300;
  line-height: 1;
  color: var(--v-gold-dark);
  transition: color .14s;
}
.page-faq .faq-acc[open] summary::after {
  content: "−";
}
.page-faq .faq-acc-body {
  padding: 2px 22px 24px 33px;
  margin: 0;
  font-size: .9rem;
  line-height: 1.8;
  color: var(--v-navy);
}
.page-faq .faq-acc-body p {
  margin: 0 0 12px;
}
.page-faq .faq-acc-link {
  display: inline-block;
  margin-top: 2px;
  font-size: .84rem;
  font-weight: 600;
  color: var(--v-gold-dark);
  text-decoration: none;
}
.page-faq .faq-acc-link:hover {
  text-decoration: underline;
}

/* —— 联系客服全宽区块 —— */
.page-faq .faq-connect-section {
  position: relative;
  overflow: hidden;
  padding: 72px 20px 84px;
  background: linear-gradient(140deg, var(--v-ink) 0%, var(--v-navy) 72%, rgba(30, 58, 95, .45) 100%);
  color: var(--v-white);
  scroll-margin-top: calc(var(--v-header-height) + 20px);
}
.page-faq .faq-connect-section::before {
  content: "";
  position: absolute;
  width: 320px;
  height: 320px;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(212, 175, 55, .12), transparent 68%);
  right: -90px;
  bottom: -120px;
  pointer-events: none;
}
.page-faq .faq-connect-inner {
  position: relative;
  max-width: 1180px;
  margin: 0 auto;
}
.page-faq .faq-connect-head h2 {
  color: var(--v-white);
}
.page-faq .faq-connect-head .faq-section-kicker {
  color: var(--v-gold);
}
.page-faq .faq-connect-head .marginal-note {
  color: rgba(255, 255, 255, .68);
}
.page-faq .faq-connect-grid {
  display: grid;
  gap: 32px;
}
.page-faq .faq-connect-media {
  margin: 0;
  position: relative;
}
.page-faq .faq-connect-media::after {
  content: "";
  position: absolute;
  inset: 12px 12px -8px -8px;
  border-right: 1px solid rgba(212, 175, 55, .6);
  border-bottom: 1px solid rgba(212, 175, 55, .6);
  pointer-events: none;
}
.page-faq .faq-connect-img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}
.page-faq .faq-connect-note {
  margin: 0 0 20px;
  max-width: 58ch;
  color: rgba(255, 255, 255, .78);
  font-size: .9rem;
  line-height: 1.8;
}
.page-faq .faq-connect-dl {
  margin: 0 0 18px;
}
.page-faq .faq-connect-row {
  display: grid;
  grid-template-columns: 104px 1fr;
  gap: 14px;
  align-items: baseline;
  padding: 11px 0;
  border-top: 1px solid rgba(212, 175, 55, .32);
}
.page-faq .faq-connect-row:last-child {
  border-bottom: 1px solid rgba(212, 175, 55, .32);
}
.page-faq .faq-connect-dt {
  font-size: .72rem;
  letter-spacing: .14em;
  text-transform: uppercase;
  color: var(--v-gold);
}
.page-faq .faq-connect-dd {
  margin: 0;
  font-size: .94rem;
  font-weight: 600;
  color: var(--v-white);
  word-break: break-word;
}
.page-faq .faq-connect-tip {
  margin: 0 0 24px;
  padding: 12px 16px;
  font-size: .85rem;
  line-height: 1.75;
  color: rgba(255, 255, 255, .9);
  background: rgba(212, 175, 55, .1);
  border-left: 3px solid var(--v-gold);
}
.page-faq .faq-connect-info .btn-gold {
  display: inline-block;
}

/* —— 延伸阅读 —— */
.page-faq .faq-more {
  padding: 44px 20px;
  background: var(--v-ivory);
  border-top: 1px solid var(--faq-gold-line);
}
.page-faq .faq-more-inner {
  max-width: 1180px;
  margin: 0 auto;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 18px 24px;
}
.page-faq .faq-more-label {
  margin: 0;
  font-size: .72rem;
  font-weight: 700;
  letter-spacing: .26em;
  text-transform: uppercase;
  color: var(--v-gold-dark);
}
.page-faq .faq-more-links {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

/* —— 响应式：平板 / 桌面 —— */
@media (min-width: 680px) {
  .page-faq .faq-hot-list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 760px) {
  .page-faq .faq-connect-grid {
    grid-template-columns: minmax(0, 2fr) minmax(0, 3fr);
    gap: 48px;
    align-items: center;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero {
    padding-top: 64px;
    padding-bottom: 96px;
  }
  .page-faq .faq-hero-grid {
    grid-template-columns: minmax(0, 3fr) minmax(0, 2fr);
    gap: 56px;
    align-items: end;
  }
  .page-faq .faq-body-wrap {
    grid-template-columns: 220px minmax(0, 1fr);
    gap: 56px;
    align-items: start;
  }
  .page-faq .faq-toc {
    position: sticky;
    top: calc(var(--v-header-height) + 28px);
  }
  .page-faq .faq-acc summary {
    padding: 20px 64px 20px 16px;
  }
  .page-faq .faq-connect-section {
    padding: 88px 20px 96px;
  }
}